I think they have to...

Hi  Dennis That’s a really thoughtful suggestion; thank you for sharing it with us 😊 We understand how important it is, especially for senior citizens and community members, to have accessible support when they need assistance. We’ll definitely pass this feedback on to the relevant teams for consideration as part of improving how we support our communities. Thanks again for taking the time to highlight it.

Warm regards, 
Webafrica Crew