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Hi Shane, we appreciate your honest feedback and it’s encouraging to hear you still see Webafrica positively overall. At the same time, we understand how important it is to receive accurate and confident assistance every time you reach out, and we can see how inconsistent support would affect your experience. Feedback like yours is valuable because it helps highlight where additional coaching and guidance may be needed within our teams. We’re continuously working on improving the quality and consistency of support so customers receive clear, reliable assistance from the start. Warm regards,
Webafrica Crew