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gail N
1 reviews | Active since Mar 2019
07 Sept 2026, 14:12
I short paid my 8 year account by R4
I short paid my 8 year account by R4. due to not being notified of increase.... I have been on their wapp for 6 HOURS today trying to get my interact reactivated . No response no answer from CT HEAD OFFICE NOR FROM CRESTA TELKOM as I was there today to try sort this out as well.. I am FED UP & DISGUSTED !!!!
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Replies (1)
Webafrica's replyOfficial
07 Sept 2026, 14:28Hi Gail,
We understand how frustrating it must have been to spend hours trying to get your service reconnected, especially after visiting a Telkom branch for assistance and dealing with the short payment.
We understand how frustrating it must have been to spend hours trying to get your service reconnected, especially after visiting a Telkom branch for assistance and dealing with the short payment.
We can see that your account has now been reconnected. We appreciate your patience while this was being resolved and understand how disruptive the delay has been.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply07 Sept 2026, 14:28
Official
Hi Gail,
We understand how frustrating it must have been to spend hours trying to get your service reconnected, especially after visiting a Telkom branch for assistance and dealing with the short payment.
We understand how frustrating it must have been to spend hours trying to get your service reconnected, especially after visiting a Telkom branch for assistance and dealing with the short payment.
We can see that your account has now been reconnected. We appreciate your patience while this was being resolved and understand how disruptive the delay has been.
Warm regards,
Webafrica Crew
Webafrica Crew