S
Shaun
1 reviews | Active since Apr 2026
10 Sept 2026, 09:09
I sent a message and...
I sent a message and got to communicate with an agent that tested my connection and found that it was an outage and confirmed that it was
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Webafrica's replyOfficial
10 Sept 2026, 10:09Hi Shaun,
It’s good to know that our consultant was able to test the connection, identify the cause and give you a clear understanding of what was affecting your service. Having that clarity can make a connectivity issue much easier to navigate. We’ll keep focusing on clear communication and practical assistance to help customers understand what’s happening when their service is affected.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
It’s good to know that our consultant was able to test the connection, identify the cause and give you a clear understanding of what was affecting your service. Having that clarity can make a connectivity issue much easier to navigate. We’ll keep focusing on clear communication and practical assistance to help customers understand what’s happening when their service is affected.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica's reply10 Sept 2026, 10:09
Official
Hi Shaun,
It’s good to know that our consultant was able to test the connection, identify the cause and give you a clear understanding of what was affecting your service. Having that clarity can make a connectivity issue much easier to navigate. We’ll keep focusing on clear communication and practical assistance to help customers understand what’s happening when their service is affected.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
It’s good to know that our consultant was able to test the connection, identify the cause and give you a clear understanding of what was affecting your service. Having that clarity can make a connectivity issue much easier to navigate. We’ll keep focusing on clear communication and practical assistance to help customers understand what’s happening when their service is affected.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew