I regret signing up to WebAfrica

This is my second review regarding this sorry excuse of a ISP. My speed issue was logged on 12 April 2023 and to date it is still in Level 4 escalation stage. Not a single person from WebAfrica has called me back. Instead all those agents say on the Whatsapp chat is: " I am so sorry for the inconvenience caused". If one more agent has to send that message, I am going to ****** scream. If an agent responds in 30 minutes, then it is a miracle, because on 19th April, I sent a message at 17:15 and only received a reply at 19:06. WebAfrica were quick to deduct the R849 on 2 May, but after 27 days, they have not resolved my issue. I do not recommend this ISP to anybody. Stay clear of WebAfrica.