I received very good customer service from Elethu S, with prompt and clear responses

I received very good customer service from Elethu S, with prompt and clear responses. My query was resolved within 30 mins. I wasn't kept waiting too long and I wasn't transferred to another department. That was only 1 of many interactions I have had with WebAfrica. A lot of agents have been helpful, but for the most part, I was transferred between departments and had to wait in queues for hours, day after day, with no resolution. So dealing with Elethu S was a huge relief, but unfortunately, it was a relief.