I minus 1 because they delayed to bring the router and I had to struggle figure out how to do, until I got help from Natalie H ,she was so patient with me,yes I give her 5 stars , please promote that girl

Hello Bonny,

Thank you for sharing your experience with us. 😊 We understand how frustrating the delay with the router must have been and the challenge of trying to get everything set up on your own. It’s great to hear that Natalie H stepped in and provided the patience and support you needed to turn things around.

Your feedback has been shared internally to highlight both the delivery delay and to recognise Natalie for the outstanding service she provided. Moments like this make a real difference, and it’s wonderful to know she was able to make your day.

We appreciate you taking the time to share both the challenges and the positive outcome, as it helps us improve while also celebrating the team members who go the extra mile. If there’s anything further you’d like us to assist with, you can reach out via Hello Peter, and the team will gladly take it forward.

Warm regards,
Webafrica Crew