I made payment and i still didn't have internet then Lynette assisted me very fast n efficiently so

Hi Hellen

Thank you for sharing your experience with us. We understand how concerning it can be to make a payment and still not have internet access, and we’re really glad to hear that Lynette stepped in and assisted you so quickly and efficiently to get you reconnected within minutes.
It’s great to know that her prompt support turned the situation around and left you feeling happy with the outcome. Your feedback will be shared with our Service Quality Team for review, so Lynette’s excellent assistance can be recognised and we can continue strengthening this level of service.
Warm regards,
Webafrica Crew