JJ
Jabulile J
1 reviews | Active since Sept 2026
04 Sept 2026, 15:06
I like the fact that...
I like the fact that they took the matter seriously, and attended to it, even though it might take time to resolve the issue, but the fact that the matter was taken seriously, and the agent was responding to my questions
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Replies (1)
Webafrica's replyOfficial
04 Sept 2026, 15:13Hi Jabulile,
We understand that some issues can take time to resolve, and we appreciate how important it is to feel that your concern is being taken seriously throughout that process. It’s encouraging to hear that our agent remained responsive, answered your questions, and kept you informed while the matter was being worked on. We’ll continue working to ensure our customers receive attentive and consistent support, even when a resolution requires more time.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
We understand that some issues can take time to resolve, and we appreciate how important it is to feel that your concern is being taken seriously throughout that process. It’s encouraging to hear that our agent remained responsive, answered your questions, and kept you informed while the matter was being worked on. We’ll continue working to ensure our customers receive attentive and consistent support, even when a resolution requires more time.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew
The Webafrica Crew
Webafrica's reply04 Sept 2026, 15:13
Official
Hi Jabulile,
We understand that some issues can take time to resolve, and we appreciate how important it is to feel that your concern is being taken seriously throughout that process. It’s encouraging to hear that our agent remained responsive, answered your questions, and kept you informed while the matter was being worked on. We’ll continue working to ensure our customers receive attentive and consistent support, even when a resolution requires more time.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
We understand that some issues can take time to resolve, and we appreciate how important it is to feel that your concern is being taken seriously throughout that process. It’s encouraging to hear that our agent remained responsive, answered your questions, and kept you informed while the matter was being worked on. We’ll continue working to ensure our customers receive attentive and consistent support, even when a resolution requires more time.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew
The Webafrica Crew