C
Clive

1 reviews | Active since Sept 2026

01 Sept 2026, 17:05

I have too many conn...

I have too many connectivity issues especially YouTube and it is affecting my Netflix as well and it is very frustrating.

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Replies (1)
Webafrica
Webafrica's reply02 Sept 2026, 07:59
Official
Morning Clive
We understand how frustrating it is when connectivity issues start affecting services like YouTube and Netflix. 🌸 Let’s try a few quick steps that may help improve the connection:• Restart your router: Switch it off for about 30 seconds, then back on. This refreshes the connection and can clear temporary network issues.• Check your WiFi signal: Move closer to the router and test again. Walls, cupboards and other electronics can weaken the WiFi signal.• Test another device: Try YouTube or Netflix on a different device. This helps establish whether the issue is affecting the connection or just one device.• Try an Ethernet connection: If possible, connect a device directly to the router with an Ethernet cable. This helps determine whether the issue is with the WiFi or the fibre connection itself.• Restart the affected apps: Close and reopen YouTube or Netflix, then test again. This can clear temporary app or streaming issues.If you’re still experiencing buffering or connectivity problems after trying these steps, please reach out to our Live Chat so our team can take a closer look and assist you further. 💗

Warm regards, 
Webafrica Crew