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Chantelle
1 reviews | Active since Sept 2026
09 Sept 2026, 14:36
I have had nothing b...
I have had nothing but good experience with webafrica...they are on point with their clients ..amazing communication...fast to resolve a problem and always there to help when needed in any way...not only are they good with their client base but the internet itself is amazing i haven't had any problems regarding speed or unstable connection...i highly recommend Webafrica
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Replies (3)0
Replies (3)
Webafrica's replyOfficial
09 Sept 2026, 14:43Hi Chantelle,
It’s fantastic to hear that you’ve had such a consistently positive experience with Webafrica. We’re pleased that our communication, responsiveness and support have stood out, and that we’ve been able to resolve issues quickly whenever you’ve needed assistance. It’s equally great to know that your internet connection has remained fast, stable and reliable. Your recommendation means a great deal to us, and we truly appreciate your continued support.Manage your fibre in seconds, anytime, anywhere with the Webafrica Mobile App Guide (Latest App version: 2.1.15).Warm regards,
Webafrica Crew
It’s fantastic to hear that you’ve had such a consistently positive experience with Webafrica. We’re pleased that our communication, responsiveness and support have stood out, and that we’ve been able to resolve issues quickly whenever you’ve needed assistance. It’s equally great to know that your internet connection has remained fast, stable and reliable. Your recommendation means a great deal to us, and we truly appreciate your continued support.Manage your fibre in seconds, anytime, anywhere with the Webafrica Mobile App Guide (Latest App version: 2.1.15).Warm regards,
Webafrica Crew
Webafrica's reply09 Sept 2026, 14:43
Official
Hi Chantelle,
It’s fantastic to hear that you’ve had such a consistently positive experience with Webafrica. We’re pleased that our communication, responsiveness and support have stood out, and that we’ve been able to resolve issues quickly whenever you’ve needed assistance. It’s equally great to know that your internet connection has remained fast, stable and reliable. Your recommendation means a great deal to us, and we truly appreciate your continued support.Manage your fibre in seconds, anytime, anywhere with the Webafrica Mobile App Guide (Latest App version: 2.1.15).Warm regards,
Webafrica Crew
It’s fantastic to hear that you’ve had such a consistently positive experience with Webafrica. We’re pleased that our communication, responsiveness and support have stood out, and that we’ve been able to resolve issues quickly whenever you’ve needed assistance. It’s equally great to know that your internet connection has remained fast, stable and reliable. Your recommendation means a great deal to us, and we truly appreciate your continued support.Manage your fibre in seconds, anytime, anywhere with the Webafrica Mobile App Guide (Latest App version: 2.1.15).Warm regards,
Webafrica Crew
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Chantelle's updateReviewer Update
09 Sept 2026, 16:00Im going to delete my reviewe seconds after posting this my internet was switched off and im working from home i have to be online 24/7...after i made arrangements and this is what i get....
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Chantelle's update09 Sept 2026, 16:00
Reviewer Update
Im going to delete my reviewe seconds after posting this my internet was switched off and im working from home i have to be online 24/7...after i made arrangements and this is what i get....
Webafrica's replyOfficial
10 Sept 2026, 10:47Hi Chantelle,
We understand how concerning and frustrating it must have been to have your service disconnected after making payment arrangements, particularly when you're working from home and rely on a stable connection to remain online. We can appreciate the impact this would have had on your day-to-day responsibilities. We're pleased to see that you have since received assistance from our agents regarding the matter. While we're glad support has been provided, we recognise that the experience leading up to the resolution fell short of the standard of service we aim to deliver.We remain committed to ensuring our customers receive the support and service they expect from us.Should you require any further assistance, please feel free to reach out to us via direct message, and we'll gladly assist.
Warm regards,
Webafrica Crew
We understand how concerning and frustrating it must have been to have your service disconnected after making payment arrangements, particularly when you're working from home and rely on a stable connection to remain online. We can appreciate the impact this would have had on your day-to-day responsibilities. We're pleased to see that you have since received assistance from our agents regarding the matter. While we're glad support has been provided, we recognise that the experience leading up to the resolution fell short of the standard of service we aim to deliver.We remain committed to ensuring our customers receive the support and service they expect from us.Should you require any further assistance, please feel free to reach out to us via direct message, and we'll gladly assist.
Warm regards,
Webafrica Crew
Webafrica's reply10 Sept 2026, 10:47
Official
Hi Chantelle,
We understand how concerning and frustrating it must have been to have your service disconnected after making payment arrangements, particularly when you're working from home and rely on a stable connection to remain online. We can appreciate the impact this would have had on your day-to-day responsibilities. We're pleased to see that you have since received assistance from our agents regarding the matter. While we're glad support has been provided, we recognise that the experience leading up to the resolution fell short of the standard of service we aim to deliver.We remain committed to ensuring our customers receive the support and service they expect from us.Should you require any further assistance, please feel free to reach out to us via direct message, and we'll gladly assist.
Warm regards,
Webafrica Crew
We understand how concerning and frustrating it must have been to have your service disconnected after making payment arrangements, particularly when you're working from home and rely on a stable connection to remain online. We can appreciate the impact this would have had on your day-to-day responsibilities. We're pleased to see that you have since received assistance from our agents regarding the matter. While we're glad support has been provided, we recognise that the experience leading up to the resolution fell short of the standard of service we aim to deliver.We remain committed to ensuring our customers receive the support and service they expect from us.Should you require any further assistance, please feel free to reach out to us via direct message, and we'll gladly assist.
Warm regards,
Webafrica Crew