II
Ilse I
1 reviews | Active since Jul 2025
20 May 2026, 17:45
I have had a connectivity issue for a while and contacted Webafrica via WhatsApp again
I have had a connectivity issue for a while and contacted Webafrica via WhatsApp again. Got through to Sfiso and even though it took a while to resolve (due to resetting the router etc etc) he resolved the issue. Best interaction with Webafrica so far! Job well done, Sfiso!! Thanks a lot.
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Replies (1)
Webafrica's replyOfficial
21 May 2026, 08:16Hi Ilse,
We know ongoing connectivity issues can become incredibly frustrating over time, especially when repeated troubleshooting is involved. That’s why it’s great to hear that Sfiso stayed the course with you and worked through the process properly until the issue was fully resolved.
Even though the troubleshooting took some time with the router resets and connection checks, it’s clear the experience stood out because you felt supported, communicated with clearly, and ultimately got the outcome you needed. Hearing that this was your best interaction with Webafrica so far is genuinely encouraging.
Sfiso’s patience, persistence, and commitment to seeing the issue through clearly made a positive difference, and we’re so pleased the connection is now back up and running properly for you. Thank you for taking the time to share such thoughtful feedback.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply21 May 2026, 08:16
Official
Hi Ilse,
We know ongoing connectivity issues can become incredibly frustrating over time, especially when repeated troubleshooting is involved. That’s why it’s great to hear that Sfiso stayed the course with you and worked through the process properly until the issue was fully resolved.
Even though the troubleshooting took some time with the router resets and connection checks, it’s clear the experience stood out because you felt supported, communicated with clearly, and ultimately got the outcome you needed. Hearing that this was your best interaction with Webafrica so far is genuinely encouraging.
Sfiso’s patience, persistence, and commitment to seeing the issue through clearly made a positive difference, and we’re so pleased the connection is now back up and running properly for you. Thank you for taking the time to share such thoughtful feedback.
Warm regards,
Webafrica Crew
Webafrica Crew