CJ
Cecil J
1 reviews | Active since Jun 2026
02 Jun 2026, 20:01
I have difficulties ...
I have difficulties with my connection of wifi right now
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
03 Jun 2026, 09:37 Hey Cecil
We hear you, and we know how frustrating it is when your WiFi isn’t working properly, especially when you need it right now.
Let’s try to get you back online quickly. A few quick checks that often help:
• Restart your router and fibre box (ONT), give it about 2–3 minutes to fully reconnect
• Check that all cables are securely plugged in
• Move closer to the router or try another device to see if the issue is device-specific
• If possible, connect with a cable to test if the issue is WiFi-related or the line itself
• Restart your router and fibre box (ONT), give it about 2–3 minutes to fully reconnect
• Check that all cables are securely plugged in
• Move closer to the router or try another device to see if the issue is device-specific
• If possible, connect with a cable to test if the issue is WiFi-related or the line itself
If the issue continues, please reach out to us via WhatsApp so we can run live checks on your line and assist you further. We’ll stay with you until it’s sorted.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply03 Jun 2026, 09:37
Official
Hey Cecil
We hear you, and we know how frustrating it is when your WiFi isn’t working properly, especially when you need it right now.
Let’s try to get you back online quickly. A few quick checks that often help:
• Restart your router and fibre box (ONT), give it about 2–3 minutes to fully reconnect
• Check that all cables are securely plugged in
• Move closer to the router or try another device to see if the issue is device-specific
• If possible, connect with a cable to test if the issue is WiFi-related or the line itself
• Restart your router and fibre box (ONT), give it about 2–3 minutes to fully reconnect
• Check that all cables are securely plugged in
• Move closer to the router or try another device to see if the issue is device-specific
• If possible, connect with a cable to test if the issue is WiFi-related or the line itself
If the issue continues, please reach out to us via WhatsApp so we can run live checks on your line and assist you further. We’ll stay with you until it’s sorted.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew