TR
Theroosha R

1 reviews | Active since Feb 2025

22 Mar 2026, 06:39

I have been with Web Africa for 6 years and I can confirm that I have not had any issues with them

I have been with Web Africa for 6 years and I can confirm that I have not had any issues with them. Its been a delight as they are always pro active when it comes to connection downtime, we have never been more than 2 hours without connection, they advise you when its off and when you there is a ETA for it to be fixed which is never long. There service has been great from the very beginning and you get valued as a customer. Their WhatsApp service is also very quick and responsive, there is a good turnaround time for queries and the agents know what they are saying 😉. I would recommend them to anyone who works from home and has multiple devices connected all at once because you never have disruptions. Thank you Web Africa for the outstanding service 👏

0
Replies (1)
Webafrica
Webafrica's reply23 Mar 2026, 08:25
Official
Hello Theroosha,

Thank you for taking the time to share such detailed feedback! 😊 It’s wonderful to hear that over your six years with Webafrica you’ve experienced consistent, proactive service and minimal downtime. Knowing that our communication regarding outages and quick response to queries has made your experience seamless is very encouraging.

Your comments have been shared internally to highlight the reliability of our service and the professionalism of our agents, as well as to reinforce the value we aim to provide to every customer.

We’re delighted that your experience has been positive from the very beginning, and we truly appreciate you recommending Webafrica to others. Should you ever need assistance, you can reach out via Hello Peter, and the team will be happy to help.

Warm regards,
Webafrica Crew