LM
Lisa M
1 reviews | Active since Apr 2026
02 Apr 2026, 10:58
I have been using web Africa for more than 6 years now ,it used to be the best and l used to recommend it a lot but recently their customer service is the worst,some of their agents are the worst,it takes days if not weeks for a person to get their matter
I have been using web Africa for more than 6 years now ,it used to be the best and l used to recommend it a lot but recently their customer service is the worst,some of their agents are the worst,it takes days if not weeks for a person to get their matter resolved.as it is am currently looking for a better service provider.
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Replies (1)
Webafrica's replyOfficial
02 Apr 2026, 11:14Hello Lisa,
We understand how disappointing it must be to experience delays and challenges with customer service, especially as a loyal client for over six years. Your experience matters to us, and your feedback will be shared with our service quality team for review to help improve our processes.
If you still require assistance, we’d like the opportunity to help. Please send us a direct message on Hello Peter with a brief description of the issue, along with your email address, cellphone number, or Webafrica account number linked to your account. This will allow us to investigate and provide the support you need as efficiently as possible.
Warm regards,
Webafrica Crew
We understand how disappointing it must be to experience delays and challenges with customer service, especially as a loyal client for over six years. Your experience matters to us, and your feedback will be shared with our service quality team for review to help improve our processes.
If you still require assistance, we’d like the opportunity to help. Please send us a direct message on Hello Peter with a brief description of the issue, along with your email address, cellphone number, or Webafrica account number linked to your account. This will allow us to investigate and provide the support you need as efficiently as possible.
Warm regards,
Webafrica Crew
Webafrica's reply02 Apr 2026, 11:14
Official
Hello Lisa,
We understand how disappointing it must be to experience delays and challenges with customer service, especially as a loyal client for over six years. Your experience matters to us, and your feedback will be shared with our service quality team for review to help improve our processes.
If you still require assistance, we’d like the opportunity to help. Please send us a direct message on Hello Peter with a brief description of the issue, along with your email address, cellphone number, or Webafrica account number linked to your account. This will allow us to investigate and provide the support you need as efficiently as possible.
Warm regards,
Webafrica Crew
We understand how disappointing it must be to experience delays and challenges with customer service, especially as a loyal client for over six years. Your experience matters to us, and your feedback will be shared with our service quality team for review to help improve our processes.
If you still require assistance, we’d like the opportunity to help. Please send us a direct message on Hello Peter with a brief description of the issue, along with your email address, cellphone number, or Webafrica account number linked to your account. This will allow us to investigate and provide the support you need as efficiently as possible.
Warm regards,
Webafrica Crew