FF
Faustina F
1 reviews | Active since Apr 2026
13 Apr 2026, 14:24
I have been using th...
I have been using the service for more 3 years now , I didn’t experience much bad connectivity issues throughout the years but this year it has been somehow bad.
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Webafrica's replyOfficial
13 Apr 2026, 14:28Hi Faustina, thank you for being with us for over 3 years and for sharing your experience.
We’re glad to hear the service has generally been stable for you over the years, but we understand your concern about the connectivity challenges you’ve noticed more recently. This is not the experience we aim to deliver, and we appreciate you bringing it to our attention.
If you’re still experiencing issues, please reach out to our support team so we can investigate further and help improve your connection. You can also log a fault via the Webafrica App for quicker tracking and updates on your service.
We truly value your continued support and feedback.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply13 Apr 2026, 14:28
Official
Hi Faustina, thank you for being with us for over 3 years and for sharing your experience.
We’re glad to hear the service has generally been stable for you over the years, but we understand your concern about the connectivity challenges you’ve noticed more recently. This is not the experience we aim to deliver, and we appreciate you bringing it to our attention.
If you’re still experiencing issues, please reach out to our support team so we can investigate further and help improve your connection. You can also log a fault via the Webafrica App for quicker tracking and updates on your service.
We truly value your continued support and feedback.
Warm regards,
Webafrica Crew
Webafrica Crew