JJ
Justin J
1 reviews | Active since May 2026
15 May 2026, 08:42
I have been struggling to get help with 4 other Consultants however I spoke to Brandon F and he escalated my enquiry to Management and within 10 minutes my query was resolved
I have been struggling to get help with 4 other Consultants however I spoke to Brandon F and he escalated my enquiry to Management and within 10 minutes my query was resolved. Thank you Brandon F for going the Extra mile. You deserve a hob raise and to be promoted.
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Webafrica's replyOfficial
15 May 2026, 08:55Hi Justin,
Thank you for sharing this detailed feedback. It’s clear how frustrating it must have been to go through multiple consultants without resolution, especially when you just needed a clear and quick outcome. That kind of back-and-forth can be exhausting.
It’s great to hear that Brandon F was able to step in, escalate your query, and get everything resolved within minutes. Going the extra mile like that and cutting through delays is exactly the level of support we aim for.
Appreciate you taking the time to highlight his effort, feedback like this really matters.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply15 May 2026, 08:55
Official
Hi Justin,
Thank you for sharing this detailed feedback. It’s clear how frustrating it must have been to go through multiple consultants without resolution, especially when you just needed a clear and quick outcome. That kind of back-and-forth can be exhausting.
It’s great to hear that Brandon F was able to step in, escalate your query, and get everything resolved within minutes. Going the extra mile like that and cutting through delays is exactly the level of support we aim for.
Appreciate you taking the time to highlight his effort, feedback like this really matters.
Warm regards,
Webafrica Crew
Webafrica Crew