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Lilly lilly.dekoker
1 reviews | Active since May 2026
04 May 2026, 18:35
I have been online with the agents until my issue was fully resolved
I have been online with the agents until my issue was fully resolved. And how each agent reassure me that my issue will be dealt with and resolved while being on the line. I had issues from my side but agent was very helpful
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Replies (1)
Webafrica's replyOfficial
05 May 2026, 08:45Hi Lilly, this is really great to hear, especially that the team stayed with you on the line until everything was fully resolved. That kind of hands-on support and reassurance while you’re going through an issue makes a big difference, so it’s good to know it came through for you.
It’s also encouraging to hear you felt guided and supported even while there were challenges on your side. That balance of patience and clear help is exactly what we aim for in every interaction.
We’ll keep focusing on making sure that level of consistency and care is there whenever you need us again.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply05 May 2026, 08:45
Official
Hi Lilly, this is really great to hear, especially that the team stayed with you on the line until everything was fully resolved. That kind of hands-on support and reassurance while you’re going through an issue makes a big difference, so it’s good to know it came through for you.
It’s also encouraging to hear you felt guided and supported even while there were challenges on your side. That balance of patience and clear help is exactly what we aim for in every interaction.
We’ll keep focusing on making sure that level of consistency and care is there whenever you need us again.
Warm regards,
Webafrica Crew
Webafrica Crew