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elana C
1 reviews | Active since Mar 2013
08 Jun 2026, 13:00
I have been having issues with speed for 2 months when i complain i get advised its vuma
I have been having issues with speed for 2 months when i complain i get advised its vuma. Eventually technicians checked and advised its the modem. Then i get Muneeb at webafrica. The fist agent to actually listen and fix my problem. Thank you so much
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Replies (1)Webafrica's replyOfficial
08 Jun 2026, 13:04Hi Elana 😊Thank you so much for sharing this; we really appreciate it.We’re sorry to hear about the ongoing speed challenges you’ve been dealing with over the past two months, especially after multiple rounds of troubleshooting. That can be incredibly frustrating when you’re just trying to get a stable connection.We’re really glad to hear that Muneeb was able to take the time to properly listen, investigate, and help get things resolved for you. We’ll definitely make sure this positive feedback is shared with him and the team 🙌Your experience matters to us, and we’re always here to support you whenever you need assistance going forward.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply08 Jun 2026, 13:04
Official
Hi Elana 😊Thank you so much for sharing this; we really appreciate it.We’re sorry to hear about the ongoing speed challenges you’ve been dealing with over the past two months, especially after multiple rounds of troubleshooting. That can be incredibly frustrating when you’re just trying to get a stable connection.We’re really glad to hear that Muneeb was able to take the time to properly listen, investigate, and help get things resolved for you. We’ll definitely make sure this positive feedback is shared with him and the team 🙌Your experience matters to us, and we’re always here to support you whenever you need assistance going forward.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
