BM
Bongiwe M
1 reviews | Active since Jun 2026
06 Jun 2026, 14:03
I have a good experi...
I have a good experience with webafrica but there connection is sometimes bad especially when after 6 pm
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Replies (1)
Webafrica's replyOfficial
08 Jun 2026, 09:38Hi Bongiwe,
We appreciate you highlighting that your overall experience has been good, as that’s exactly what we aim to deliver.
At the same time, we understand how frustrating it must be when your connection slows down consistently during peak hours, especially when you rely on it for day‑to‑day use. This kind of drop in performance should be minimal and not impact your experience in this way.
Your feedback will be shared with our Service Quality Team for review and improvement, as maintaining consistent performance throughout the day is a key priority.
If there’s anything we can assist with or if you’d like us to take a closer look at your connection, please send us a direct message on Hello Peter, and we’ll gladly help.
We remain committed to ensuring your connection stays stable and performs as expected going forward.
Warm regards,
Webafrica Crew
We appreciate you highlighting that your overall experience has been good, as that’s exactly what we aim to deliver.
At the same time, we understand how frustrating it must be when your connection slows down consistently during peak hours, especially when you rely on it for day‑to‑day use. This kind of drop in performance should be minimal and not impact your experience in this way.
Your feedback will be shared with our Service Quality Team for review and improvement, as maintaining consistent performance throughout the day is a key priority.
If there’s anything we can assist with or if you’d like us to take a closer look at your connection, please send us a direct message on Hello Peter, and we’ll gladly help.
We remain committed to ensuring your connection stays stable and performs as expected going forward.
Warm regards,
Webafrica Crew
Webafrica's reply08 Jun 2026, 09:38
Official
Hi Bongiwe,
We appreciate you highlighting that your overall experience has been good, as that’s exactly what we aim to deliver.
At the same time, we understand how frustrating it must be when your connection slows down consistently during peak hours, especially when you rely on it for day‑to‑day use. This kind of drop in performance should be minimal and not impact your experience in this way.
Your feedback will be shared with our Service Quality Team for review and improvement, as maintaining consistent performance throughout the day is a key priority.
If there’s anything we can assist with or if you’d like us to take a closer look at your connection, please send us a direct message on Hello Peter, and we’ll gladly help.
We remain committed to ensuring your connection stays stable and performs as expected going forward.
Warm regards,
Webafrica Crew
We appreciate you highlighting that your overall experience has been good, as that’s exactly what we aim to deliver.
At the same time, we understand how frustrating it must be when your connection slows down consistently during peak hours, especially when you rely on it for day‑to‑day use. This kind of drop in performance should be minimal and not impact your experience in this way.
Your feedback will be shared with our Service Quality Team for review and improvement, as maintaining consistent performance throughout the day is a key priority.
If there’s anything we can assist with or if you’d like us to take a closer look at your connection, please send us a direct message on Hello Peter, and we’ll gladly help.
We remain committed to ensuring your connection stays stable and performs as expected going forward.
Warm regards,
Webafrica Crew