SS
Siyabonga S
1 reviews | Active since May 2026
04 May 2026, 19:06
I had the pleasure of speaking with an agent named Baliwe M, who was exceptionally helpful
I had the pleasure of speaking with an agent named Baliwe M, who was exceptionally helpful. My issue was resolved promptly, and my internet service was restored in a very short time. WebAfrica would greatly benefit from having more agents like her, professional, reliable and highly knowledgeable in their doing. KEEP UP THE GOOD WORK! ✨
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Webafrica's replyOfficial
05 May 2026, 08:50Hi SIyabonga, this is wonderful feedback, especially that your issue was resolved quickly and your internet service was restored in a short time. It’s always great to hear when support interactions are not only efficient, but also leave you feeling confident in the service.
Baliwe M will be especially encouraged by this recognition. Professionalism, clear communication, and strong product knowledge really do make a difference, and it’s great to see that reflected in your experience.
We’re glad we could get things sorted for you, and if there’s ever anything else you need help with, we’re here and happy to assist.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply05 May 2026, 08:50
Official
Hi SIyabonga, this is wonderful feedback, especially that your issue was resolved quickly and your internet service was restored in a short time. It’s always great to hear when support interactions are not only efficient, but also leave you feeling confident in the service.
Baliwe M will be especially encouraged by this recognition. Professionalism, clear communication, and strong product knowledge really do make a difference, and it’s great to see that reflected in your experience.
We’re glad we could get things sorted for you, and if there’s ever anything else you need help with, we’re here and happy to assist.
Warm regards,
Webafrica Crew
Webafrica Crew