S
Sylvia
1 reviews | Active since Jun 2026
03 Jun 2026, 18:01
I had no internet co...
I had no internet connection for 13 days and was only sorted out today that is very bad service from Vuma
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Replies (1)
Webafrica's replyOfficial
04 Jun 2026, 09:01Hi Sylvia,
We understand how frustrating it must have been to be without a working connection for 13 days, especially when you rely on it daily. Being offline for that long can be very disruptive, and it’s completely understandable that this experience has left you feeling dissatisfied. It’s good to hear that your connection has now been restored. At the same time, the delay in getting your service back up clearly fell short of what should have been a much quicker and smoother resolution.
If you still need assistance, we’re here to help. Please send us a direct message on Hello Peter with a brief description of the issue, and our team will step in to review and assist you further.We remain committed to providing a more reliable service going forward and ensuring your connection performs as expected moving ahead.
Warm regards,
Webafrica Crew
We understand how frustrating it must have been to be without a working connection for 13 days, especially when you rely on it daily. Being offline for that long can be very disruptive, and it’s completely understandable that this experience has left you feeling dissatisfied. It’s good to hear that your connection has now been restored. At the same time, the delay in getting your service back up clearly fell short of what should have been a much quicker and smoother resolution.
If you still need assistance, we’re here to help. Please send us a direct message on Hello Peter with a brief description of the issue, and our team will step in to review and assist you further.We remain committed to providing a more reliable service going forward and ensuring your connection performs as expected moving ahead.
Warm regards,
Webafrica Crew
Webafrica's reply04 Jun 2026, 09:01
Official
Hi Sylvia,
We understand how frustrating it must have been to be without a working connection for 13 days, especially when you rely on it daily. Being offline for that long can be very disruptive, and it’s completely understandable that this experience has left you feeling dissatisfied. It’s good to hear that your connection has now been restored. At the same time, the delay in getting your service back up clearly fell short of what should have been a much quicker and smoother resolution.
If you still need assistance, we’re here to help. Please send us a direct message on Hello Peter with a brief description of the issue, and our team will step in to review and assist you further.We remain committed to providing a more reliable service going forward and ensuring your connection performs as expected moving ahead.
Warm regards,
Webafrica Crew
We understand how frustrating it must have been to be without a working connection for 13 days, especially when you rely on it daily. Being offline for that long can be very disruptive, and it’s completely understandable that this experience has left you feeling dissatisfied. It’s good to hear that your connection has now been restored. At the same time, the delay in getting your service back up clearly fell short of what should have been a much quicker and smoother resolution.
If you still need assistance, we’re here to help. Please send us a direct message on Hello Peter with a brief description of the issue, and our team will step in to review and assist you further.We remain committed to providing a more reliable service going forward and ensuring your connection performs as expected moving ahead.
Warm regards,
Webafrica Crew