bT
bongi T
1 reviews | Active since Oct 2011
29 Apr 2026, 13:03
I had issues connecting telephonically with the agent, Nolitha
I had issues connecting telephonically with the agent, Nolitha. But she was very patient with me and we resolved the issue and what steps to take
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Replies (1)
Webafrica's replyOfficial
29 Apr 2026, 13:17Hi Bongi,
Thank you for taking the time to share your feedback with us. We appreciate you highlighting that although there were initial challenges connecting telephonically, Nolitha remained patient, supportive, and worked with you to resolve the issue and clearly explain the next steps. It’s great to hear that her approach helped turn the situation into a positive experience.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback with us. We appreciate you highlighting that although there were initial challenges connecting telephonically, Nolitha remained patient, supportive, and worked with you to resolve the issue and clearly explain the next steps. It’s great to hear that her approach helped turn the situation into a positive experience.
Warm regards,
Webafrica Crew
Webafrica's reply29 Apr 2026, 13:17
Official
Hi Bongi,
Thank you for taking the time to share your feedback with us. We appreciate you highlighting that although there were initial challenges connecting telephonically, Nolitha remained patient, supportive, and worked with you to resolve the issue and clearly explain the next steps. It’s great to hear that her approach helped turn the situation into a positive experience.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback with us. We appreciate you highlighting that although there were initial challenges connecting telephonically, Nolitha remained patient, supportive, and worked with you to resolve the issue and clearly explain the next steps. It’s great to hear that her approach helped turn the situation into a positive experience.
Warm regards,
Webafrica Crew