VB
Vivian B

1 reviews | Active since Nov 2021

23 Aug 2026, 10:08

I had intermittent connection issues since Friday

I had intermittent connection issues since Friday. I initially thought it was due to maintenance. It became worse on Sunday. After a short engagement with Elizabeth from WebAfrica, my connection was fully restored. Great passion and clientricity from Elizabeth 😊

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Replies (1)
Webafrica
Webafrica's reply24 Aug 2026, 10:02
Official
Hi Vivian, 
We’re delighted to hear that Elizabeth was able to quickly get your connection fully restored after the intermittent issues you experienced. It’s wonderful to know her passion and customer-focused approach made such a positive difference to your experience. Thank you for recognising Elizabeth and for sharing your experience!Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14).Warm regards,
Webafrica Crew