A
Abdul
1 reviews | Active since Apr 2026
13 Apr 2026, 11:04
I had good feed back...
I had good feed back with some of your agent like nkululeko and bad feed back to willie le-bot for me arrogant
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Replies (1)Webafrica's replyOfficial
13 Apr 2026, 12:34Hi Abdul, thank you for taking the time to share this, we really appreciate your honesty. It’s great to hear that Nkululeko was able to assist you well and provide the kind of support that made things easier for you. Regarding your interaction with Willie le-Bot, we understand that the experience felt arrogant and not aligned with the level of respectful support you expected. Feedback like this is important, as it highlights where consistency in communication and customer handling needs to be improved, and it will be reviewed accordingly. Your input helps us recognise both strong performance and areas that need attention, and we appreciate you bringing this to us. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply13 Apr 2026, 12:34
Official
Hi Abdul, thank you for taking the time to share this, we really appreciate your honesty. It’s great to hear that Nkululeko was able to assist you well and provide the kind of support that made things easier for you. Regarding your interaction with Willie le-Bot, we understand that the experience felt arrogant and not aligned with the level of respectful support you expected. Feedback like this is important, as it highlights where consistency in communication and customer handling needs to be improved, and it will be reviewed accordingly. Your input helps us recognise both strong performance and areas that need attention, and we appreciate you bringing this to us. Warm regards,
Webafrica Crew
Webafrica Crew
