CK
Charlene K

1 reviews | Active since Sept 2026

13 Sept 2026, 12:24

I had an issue with my internet connection since Thursday so I logged a call and since then I have been assisted

I had an issue with my internet connection since Thursday so I logged a call and since then I have been assisted. A technician came out and the issue was resolved

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Replies (1)
Webafrica
Webafrica's reply14 Sept 2026, 11:05
Official
Hi Divan,

We’re glad to hear that the connection issue you reported was followed through and that a technician was able to attend and get the problem resolved. We understand how disruptive it can be when you’re without a working connection for several days. We’ll keep focusing on progressing technical faults efficiently and following through until customers are back online.

Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide  (v2.1.15) 

Warm regards,
Webafrica Crew