R
Robert
1 reviews | Active since Feb 2025
12 May 2026, 13:45
I had an issue with ...
I had an issue with installation and delivery of my router.....Sadia was the only one who could give me an answer about both ...I've chatted to 5 different consultants but they were unable to assist me ...Sadia went above and beyond to assist me with my query
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Replies (1)
Webafrica's replyOfficial
12 May 2026, 13:51Hi Robert,
Thank you for taking the time to share this feedback with us. It’s really encouraging to hear that, after some challenges, the support you received brought clarity and helped move things forward. Having someone take ownership and provide clear answers can completely change the experience, and we’re glad that was the outcome for you.
Your feedback about Sadia will be shared with our Service Quality Team to recognise the effort and care shown during your interaction and to help reinforce these standards across our teams.
We’re pleased this was resolved positively and are committed to building on this experience as we continue supporting you going forward.
Warm regards,
Webafrica Crew
Thank you for taking the time to share this feedback with us. It’s really encouraging to hear that, after some challenges, the support you received brought clarity and helped move things forward. Having someone take ownership and provide clear answers can completely change the experience, and we’re glad that was the outcome for you.
Your feedback about Sadia will be shared with our Service Quality Team to recognise the effort and care shown during your interaction and to help reinforce these standards across our teams.
We’re pleased this was resolved positively and are committed to building on this experience as we continue supporting you going forward.
Warm regards,
Webafrica Crew
Webafrica's reply12 May 2026, 13:51
Official
Hi Robert,
Thank you for taking the time to share this feedback with us. It’s really encouraging to hear that, after some challenges, the support you received brought clarity and helped move things forward. Having someone take ownership and provide clear answers can completely change the experience, and we’re glad that was the outcome for you.
Your feedback about Sadia will be shared with our Service Quality Team to recognise the effort and care shown during your interaction and to help reinforce these standards across our teams.
We’re pleased this was resolved positively and are committed to building on this experience as we continue supporting you going forward.
Warm regards,
Webafrica Crew
Thank you for taking the time to share this feedback with us. It’s really encouraging to hear that, after some challenges, the support you received brought clarity and helped move things forward. Having someone take ownership and provide clear answers can completely change the experience, and we’re glad that was the outcome for you.
Your feedback about Sadia will be shared with our Service Quality Team to recognise the effort and care shown during your interaction and to help reinforce these standards across our teams.
We’re pleased this was resolved positively and are committed to building on this experience as we continue supporting you going forward.
Warm regards,
Webafrica Crew