CT
Caren Tapiwa.forsci
1 reviews | Active since Apr 2026
11 Apr 2026, 12:35
I had a router configuration problem and this lady called Zandile helped me sort it
I had a router configuration problem and this lady called Zandile helped me sort it. It took a long time, I got frustrated but I also understand that she was also experiencing the same frustration as me as she really wanted to help me. The issue got sorted and I really appreciate the help she gave me.
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Webafrica's replyOfficial
13 Apr 2026, 09:48Hi Caren, that sounds like a really honest and fair reflection of the experience.
It’s not easy when a technical issue like router configuration drags on and frustration builds on both sides, but it’s clear Zandile stayed engaged and kept working with you until it was resolved. That shared persistence often makes a big difference in finally getting things over the line.
We’re glad to hear that despite the frustration during the process, the issue was ultimately sorted and you felt supported through it. That balance of patience and commitment on both sides is what helps turn a difficult situation into a resolved one.
We appreciate you taking the time to recognise that support.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply13 Apr 2026, 09:48
Official
Hi Caren, that sounds like a really honest and fair reflection of the experience.
It’s not easy when a technical issue like router configuration drags on and frustration builds on both sides, but it’s clear Zandile stayed engaged and kept working with you until it was resolved. That shared persistence often makes a big difference in finally getting things over the line.
We’re glad to hear that despite the frustration during the process, the issue was ultimately sorted and you felt supported through it. That balance of patience and commitment on both sides is what helps turn a difficult situation into a resolved one.
We appreciate you taking the time to recognise that support.
Warm regards,
Webafrica Crew
Webafrica Crew