NM
Nthabiseng M
1 reviews | Active since Sept 2026
16 Sept 2026, 18:32
I had a network issue for a couple of days and every agent tried their best to help me via WhatsApp an their online chat
I had a network issue for a couple of days and every agent tried their best to help me via WhatsApp an their online chat. Today I tried again and Amanda realized the communication was not effective online and she called me. Took me step by step and I realized I was making a mistake with one letter on the password. She helped me discover and fix the mistake and restored my connection. She is very friendly and professional at the same time. I am happy with her service ☺️
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Webafrica's replyOfficial
17 Sept 2026, 09:29Hi Nthabiseng,
It’s great to hear that, after a frustrating few days, Amanda was able to make things easier by calling you and working through the issue step by step. We’re glad she helped you spot the password mistake and get your connection restored. We appreciate you sharing such lovely feedback about her friendly and professional service.
If you haven’t already, our Webafrica app makes it easy to keep track of your connection, account and support on the go.
Warm regards,
Webafrica Crew.
It’s great to hear that, after a frustrating few days, Amanda was able to make things easier by calling you and working through the issue step by step. We’re glad she helped you spot the password mistake and get your connection restored. We appreciate you sharing such lovely feedback about her friendly and professional service.
If you haven’t already, our Webafrica app makes it easy to keep track of your connection, account and support on the go.
Warm regards,
Webafrica Crew.
Webafrica's reply17 Sept 2026, 09:29
Official
Hi Nthabiseng,
It’s great to hear that, after a frustrating few days, Amanda was able to make things easier by calling you and working through the issue step by step. We’re glad she helped you spot the password mistake and get your connection restored. We appreciate you sharing such lovely feedback about her friendly and professional service.
If you haven’t already, our Webafrica app makes it easy to keep track of your connection, account and support on the go.
Warm regards,
Webafrica Crew.
It’s great to hear that, after a frustrating few days, Amanda was able to make things easier by calling you and working through the issue step by step. We’re glad she helped you spot the password mistake and get your connection restored. We appreciate you sharing such lovely feedback about her friendly and professional service.
If you haven’t already, our Webafrica app makes it easy to keep track of your connection, account and support on the go.
Warm regards,
Webafrica Crew.