I
Innocentia
1 reviews | Active since Jun 2026
07 Jun 2026, 12:04
I had a great experience with Webafrica’s customer service
I had a great experience with Webafrica’s customer service. My internet was not working, and the consultant was very helpful and professional. She quickly explained that there was an outage in our area and informed me that the technicians were already working on fixing the issue. I appreciated the clear communication and the time she took to assist me. Thank you for the excellent support!
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Replies (1)
Webafrica's replyOfficial
08 Jun 2026, 11:23Hi Innocentia,
Thank you for sharing your experience. We’re glad to hear that the consultant was able to assist you effectively and provide clear communication about the area outage and ongoing technician work. Keeping customers informed during service disruptions is very important to us, and it’s great to know this was handled well in your case.
We appreciate your kind words and thank you for taking the time to recognise the support you received.
Warm regards,
The Webafrica Crew
Thank you for sharing your experience. We’re glad to hear that the consultant was able to assist you effectively and provide clear communication about the area outage and ongoing technician work. Keeping customers informed during service disruptions is very important to us, and it’s great to know this was handled well in your case.
We appreciate your kind words and thank you for taking the time to recognise the support you received.
Warm regards,
The Webafrica Crew
Webafrica's reply08 Jun 2026, 11:23
Official
Hi Innocentia,
Thank you for sharing your experience. We’re glad to hear that the consultant was able to assist you effectively and provide clear communication about the area outage and ongoing technician work. Keeping customers informed during service disruptions is very important to us, and it’s great to know this was handled well in your case.
We appreciate your kind words and thank you for taking the time to recognise the support you received.
Warm regards,
The Webafrica Crew
Thank you for sharing your experience. We’re glad to hear that the consultant was able to assist you effectively and provide clear communication about the area outage and ongoing technician work. Keeping customers informed during service disruptions is very important to us, and it’s great to know this was handled well in your case.
We appreciate your kind words and thank you for taking the time to recognise the support you received.
Warm regards,
The Webafrica Crew