V
Veronique
1 reviews | Active since Aug 2026
26 Aug 2026, 19:08
I explained the prob...
I explained the problem and an agent helped me to solve the problem that was on their side
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Replies (1)
Webafrica's replyOfficial
27 Aug 2026, 08:27Hi Veronique,
We're pleased that our agent was able to identify where the issue was coming from and get it resolved for you. Taking ownership of a problem and working towards a practical solution is an important part of the support experience we aim to provide. . We’ll keep raising the standard by making sure customers receive clear guidance and meaningful solutions when they reach out to us.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
We're pleased that our agent was able to identify where the issue was coming from and get it resolved for you. Taking ownership of a problem and working towards a practical solution is an important part of the support experience we aim to provide. . We’ll keep raising the standard by making sure customers receive clear guidance and meaningful solutions when they reach out to us.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply27 Aug 2026, 08:27
Official
Hi Veronique,
We're pleased that our agent was able to identify where the issue was coming from and get it resolved for you. Taking ownership of a problem and working towards a practical solution is an important part of the support experience we aim to provide. . We’ll keep raising the standard by making sure customers receive clear guidance and meaningful solutions when they reach out to us.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
We're pleased that our agent was able to identify where the issue was coming from and get it resolved for you. Taking ownership of a problem and working towards a practical solution is an important part of the support experience we aim to provide. . We’ll keep raising the standard by making sure customers receive clear guidance and meaningful solutions when they reach out to us.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Best regards,