E
Eunice
1 reviews | Active since May 2026
20 May 2026, 19:03
I encountered a very...
I encountered a very frustrating tie of having my Internet down until I spoke to Pumeza P who is WebAfrica service champion it took her less than an hour to get my inter no et up and running again .
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Replies (1)Webafrica's replyOfficial
21 May 2026, 08:32Hi Eunice, We can completely understand how frustrating and disruptive it is when your internet is down, especially when you need a reliable connection for your day-to-day activities. That’s why it’s so encouraging to hear that once you connected with Pumeza P, the experience turned around so quickly and effectively. Getting your connection restored in less than an hour after dealing with ongoing frustration is exactly the kind of decisive support that makes a real difference. It’s clear that Pumeza handled the situation with urgency, efficiency, and strong ownership throughout the process. We’re so pleased your service is back up and running again, and thank you for taking the time to recognise the positive impact Pumeza made during such a stressful situation. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply21 May 2026, 08:32
Official
Hi Eunice, We can completely understand how frustrating and disruptive it is when your internet is down, especially when you need a reliable connection for your day-to-day activities. That’s why it’s so encouraging to hear that once you connected with Pumeza P, the experience turned around so quickly and effectively. Getting your connection restored in less than an hour after dealing with ongoing frustration is exactly the kind of decisive support that makes a real difference. It’s clear that Pumeza handled the situation with urgency, efficiency, and strong ownership throughout the process. We’re so pleased your service is back up and running again, and thank you for taking the time to recognise the positive impact Pumeza made during such a stressful situation. Warm regards,
Webafrica Crew
Webafrica Crew
