I didn’t use my firs...

Item: Webafrica
Rating: 1
Author: Refilwe

I didn’t use my first month WiFi because of poor communication that I should use the old router that was not even registered by name and everything was transferred to that router,the communication was very bad and it doesn’t cover the whole yard

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Replies (1)

Webafrica's replyOfficial

03 Mar 2026, 16:28

Hello Refilwe. Thank you for your feedback. We understand how frustrating it can be when your WiFi isn’t reaching every corner of your home. Your experience matters, and we want to help you get the best performance from your Vuma Reach fibre connection.

Here are some expert tips to improve coverage and speed:

Choose the right band – Use 5GHz for devices close to the router for faster speeds, and 2.4GHz for devices further away.
Manage device congestion – Disconnect or pause devices not in use to free up bandwidth.
Consider a WiFi extender – For larger homes, a mesh system or WiFi extender can help eliminate dead zones.

We’re committed to ensuring your Vuma Reach connection works smoothly across your home. R^

Webafrica's reply03 Mar 2026, 16:28

Official

Choose the right band – Use 5GHz for devices close to the router for faster speeds, and 2.4GHz for devices further away.
Manage device congestion – Disconnect or pause devices not in use to free up bandwidth.
Consider a WiFi extender – For larger homes, a mesh system or WiFi extender can help eliminate dead zones.

We’re committed to ensuring your Vuma Reach connection works smoothly across your home. R^