hP
henry P
1 reviews | Active since Jul 2012
02 Sept 2026, 11:18
I asked for a fixed I
I asked for a fixed I.P. Was battling for 2 days as the chats eventually did not get answered. Can provide screenshots of this. Then the next day a extremely competent Yolanda gave me excellent service and solved my problem and gave me a ref nr.
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Replies (1)
Webafrica's replyOfficial
02 Sept 2026, 11:50Morning henry We understand how frustrating it must have been to spend two days trying to get assistance with your fixed IP request, especially when your chats weren’t answered. We appreciate you taking the time to share that feedback with us, and we’d definitely like to understand what happened with those chats.We’re really pleased, though, that Yolanda was able to step in and turn things around with excellent service. 🌸 It’s great to hear that she was knowledgeable, efficient, and got your fixed IP request sorted, while also providing you with a reference number.We’ll make sure Yolanda gets the recognition she deserves. 💗 Thank you for allowing us to get things back on track.And when you need to manage your Webafrica services or check in on your account, the Webafrica App is also there to make things a little easier from your phone. 📱✨
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply02 Sept 2026, 11:50
Official
Morning henry We understand how frustrating it must have been to spend two days trying to get assistance with your fixed IP request, especially when your chats weren’t answered. We appreciate you taking the time to share that feedback with us, and we’d definitely like to understand what happened with those chats.We’re really pleased, though, that Yolanda was able to step in and turn things around with excellent service. 🌸 It’s great to hear that she was knowledgeable, efficient, and got your fixed IP request sorted, while also providing you with a reference number.We’ll make sure Yolanda gets the recognition she deserves. 💗 Thank you for allowing us to get things back on track.And when you need to manage your Webafrica services or check in on your account, the Webafrica App is also there to make things a little easier from your phone. 📱✨
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Best regards,