I appreciate how patient they where explaining

Hello Asanda,

Thank you for taking the time to share your feedback. It is great to hear that the team was patient in explaining your refund process and clearly guided you on what was needed. We are glad the assistance was helpful and made things easier for you.

Your feedback is truly appreciated and will be shared with the team.

If you ever need any further assistance, you are welcome to reach out and the team will be happy to help.

Warm regards,
Webafrica Crew