NB
Nakita B

1 reviews | Active since Aug 2019

18 May 2026, 18:46

I am very happy with the speedy service Amanda and Elizabeth rendered to me

I am very happy with the speedy service Amanda and Elizabeth rendered to me. I was a bit worried that I wouldn’t get assistance with my query due to the time requested. Not only was I attended to, my query was resolved very quickly and Elizabeth remained on the chat with me responding to my questions although I was transferred to another department. Keep up the good work ladies ⭐️⭐️ receiving great customer service is refreshing 👌

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Replies (1)
Webafrica
Webafrica's reply19 May 2026, 08:19
Official
Hi Nakita,  
It’s wonderful to hear how well Amanda and Elizabeth assisted you, especially at a time when you were concerned your query might not be handled quickly. Having your issue resolved efficiently while still receiving attentive, ongoing support throughout the process makes such a difference to the overall experience. 
Elizabeth staying engaged and continuing to assist even after the transfer clearly stood out, and it’s great to know you felt supported every step of the way. Receiving service that feels attentive, responsive, and genuinely helpful really is refreshing. 
Thank you for taking the time to share such thoughtful feedback with us. 
Warm regards,
Webafrica Crew