I am reporting you for Violation of the Consumer Protection Act

I am paying you guys almost R1000 a month. We reported on Monday morning already that our internet is going on and off every couple of minutes. It does not stay on for more than 5-10 minutes at a time. We cannot get anything done. We have now been without internet for 5 working days and this is affecting my job since I work from home. I have had to go and purchase mobile data to hotspot so that I can get my work done. You guys have failed at sorting out the issue from your side and have promised to send someone out to see if it could be a fault with the fiber itself, and yet 5 working days later I have not heard anything back from you. This is a blatant violation of the consumer protection act as you are failing to provide the service that I am paying you guys for and if you don't send somebody out today to fix this matter, not only am I reporting you guys to the NCC and CGSO for violation of the consumer protection act, I will also be sharing all the receipts of your laziness on this matter with my 20k social media followers. My followers are all in the gaming community so I wonder how many clients you will lose when I share this experience with them. I have had it with having to follow up with you guys every morning on this. I am now taking drastic measures and will be posting the receipts of your incompetency everywhere possible. If you do not send somebody out to sort this out TODAY, I am taking this up legally.