I am Amina Baradien I did a follow up on my refund payment The agent

Hi Amina, thank you for sharing this, Amina, we’re really glad to hear your follow-up was handled in a clear and reassuring way. 

We understand how stressful it can be waiting on a refund, so it’s good to know that Imran was able to explain everything clearly and give you a proper timeline. That kind of communication helps bring peace of mind while things are being processed. 

If there are any delays beyond that, please let us know so we can check it for you right away. 

We appreciate you taking the time to share your experience, and we’re pleased you felt more at ease after the interaction. 

Warm regards,
 Webafrica Crew