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Siliziwe silie.maka
1 reviews | Active since May 2026
15 May 2026, 15:34
I am a new Webafrica client, this is my first month and so far I have had the best experience with their agents with resolving my issues
I am a new Webafrica client, this is my first month and so far I have had the best experience with their agents with resolving my issues. First after instalation and activation we were still offline after chatting with an Agent online the Agent guided me with rebooting and were then connected. Today I had an issue with billing and the agent Ntuthuko was extremely helpful explained the billing process and assisted me with resolving my issue. Am extremely grateful that she even took time to call me and explain everything to me.
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Webafrica's replyOfficial
15 May 2026, 15:54Hi Siliziwe,
Thank you for sharing this with us. Starting out as a new client and feeling supported right from the first setup through to billing clarity makes a huge difference, especially when things don’t go perfectly the first time. It’s great to hear that you were guided step by step to get connected and that your billing questions were handled with care and clarity.
We’re especially glad that Ntuthuko took the time to explain everything properly and even followed up with a call. That personal touch goes a long way.
We’ll keep working to ensure your experience with us continues to feel just as supportive.
Warm regards,
Webafrica Crew
Thank you for sharing this with us. Starting out as a new client and feeling supported right from the first setup through to billing clarity makes a huge difference, especially when things don’t go perfectly the first time. It’s great to hear that you were guided step by step to get connected and that your billing questions were handled with care and clarity.
We’re especially glad that Ntuthuko took the time to explain everything properly and even followed up with a call. That personal touch goes a long way.
We’ll keep working to ensure your experience with us continues to feel just as supportive.
Warm regards,
Webafrica Crew
Webafrica's reply15 May 2026, 15:54
Official
Hi Siliziwe,
Thank you for sharing this with us. Starting out as a new client and feeling supported right from the first setup through to billing clarity makes a huge difference, especially when things don’t go perfectly the first time. It’s great to hear that you were guided step by step to get connected and that your billing questions were handled with care and clarity.
We’re especially glad that Ntuthuko took the time to explain everything properly and even followed up with a call. That personal touch goes a long way.
We’ll keep working to ensure your experience with us continues to feel just as supportive.
Warm regards,
Webafrica Crew
Thank you for sharing this with us. Starting out as a new client and feeling supported right from the first setup through to billing clarity makes a huge difference, especially when things don’t go perfectly the first time. It’s great to hear that you were guided step by step to get connected and that your billing questions were handled with care and clarity.
We’re especially glad that Ntuthuko took the time to explain everything properly and even followed up with a call. That personal touch goes a long way.
We’ll keep working to ensure your experience with us continues to feel just as supportive.
Warm regards,
Webafrica Crew