NJ
Neandra J
1 reviews | Active since Oct 2016
03 Sept 2026, 15:42
I always struggle with Webafrica because you cannot phone them you have to log an issue on their app or WhatsApp, and they take forever to respond to both of them
I always struggle with Webafrica because you cannot phone them you have to log an issue on their app or WhatsApp, and they take forever to respond to both of them. Today was the first time someone was able to help me. Ntombomzi is a great agent and assisted me through the process of getting connected again. Thank you Ntombomzi
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Webafrica's replyOfficial
03 Sept 2026, 15:55Hi Neandra
We’re really glad to hear that Ntombomzi was able to turn things around for you and help get you connected again. 🌸 It’s wonderful to know that her support made such a positive difference after you’d been struggling to get the assistance you needed.
We’re really glad to hear that Ntombomzi was able to turn things around for you and help get you connected again. 🌸 It’s wonderful to know that her support made such a positive difference after you’d been struggling to get the assistance you needed.
We also hear your feedback about the wait times on WhatsApp and through the App. When you need help, you shouldn’t have to spend so long waiting to get through, and we’re continuing to work on making support easier and quicker to access.
We’ll definitely make sure Ntombomzi gets the recognition she deserves. Thank you for taking the time to share your experience and for giving her a shoutout! 💗
Warm regards,
Webafrica Crew
Webafrica's reply03 Sept 2026, 15:55
Official
Hi Neandra
We’re really glad to hear that Ntombomzi was able to turn things around for you and help get you connected again. 🌸 It’s wonderful to know that her support made such a positive difference after you’d been struggling to get the assistance you needed.
We’re really glad to hear that Ntombomzi was able to turn things around for you and help get you connected again. 🌸 It’s wonderful to know that her support made such a positive difference after you’d been struggling to get the assistance you needed.
We also hear your feedback about the wait times on WhatsApp and through the App. When you need help, you shouldn’t have to spend so long waiting to get through, and we’re continuing to work on making support easier and quicker to access.
We’ll definitely make sure Ntombomzi gets the recognition she deserves. Thank you for taking the time to share your experience and for giving her a shoutout! 💗
Warm regards,
Webafrica Crew