JM
Jaco M

1 reviews | Active since Mar 2009

14 Sept 2018, 12:49

How Webafrica tricks you in buying the "free" modem.

When I signed up I was told the modem would be collected once the contact has been cancelled. I canceled and now I'm told I have take a hole %#@$%$@# day out to deliver it to their offices. I Think not!

0
Replies (2)
JM
Jaco M's update14 Sept 2018, 12:50
Reviewer Update
********** 165
Webafrica
Webafrica's reply17 Sept 2018, 08:41
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica