How can I pay for something if I have not received anything and nothing is connected

How can I pay for something if I have not received anything and nothing is connected. I have never used the service yet you want to disconnect me. Also my debit order is set up for the 1st of every month. So get this right now. So just for the inconvenience and mistake you're causing me I would like have my first month for free. Also, in December I will still get paid on the last day of the month.