horrific customer support

We have been with Webafrica for a month and I am horrified by their customer support. Apart from connection issues which I know can happen and am sure can be resolved, I have spoken to at least 3 agents who reassured me that the matter was resolved. Upon my next contact via whatsapp (since the hotline has cost me over R100 while waiting with no result) I was informed that my account was pending, Then was sent to provisioning, was told that there is a change of ownership pending, sent to billing, informed them that change of ownership had already happened a while ago, sent back to provisioning and kept on being bounced back and forth between the two departments with no result, and have been cut off very rudely a couple of times as well. Apparently the matter was escalated to management but that was a week ago and I have still not been contacted. Same on Facebook - was asked to direct message them and have not heard back. Am very open to suggestions as to where to get reliable internet with customer service that gives a ****.