Horrific customer service

I have never had such terrible customer service in my life. I pay R310 monthly but the service always has issues. Their whatsapp customer service line is an even worse nightmare, you spend days asking for assistance of any form instead yii get transfered from 1 rude agent to another. They dont bother resolving any issues yet the service is cut as soon as no payment is received. I really am already looking to switch service providers because I cant be paying for such poor service. Its a nightmare!!!