TO
Tertius O

1 reviews | Active since Oct 2012

01 May 2026, 15:14

Horrible wait times

I am looking to speak to an agent so that I can cancel my line, I've been on the WhatsApp line waiting 2hrs....still no recognition what so ever...I don't have a number I can dial to wait in a queue so this is pathetic.

0
Replies (1)
Webafrica
Webafrica's reply04 May 2026, 11:05
Official
Good morning,  Tertius.

 We’re checking in on your query to keep things moving for you. Our Hello Peter team is available weekdays, Monday to Friday, from 08:00 to 17:00, and we’re offline on weekends and public holidays, including National Workers’ Day. If you still need support, please send us a private message, and we’ll take it from there and help get everything sorted. 

Warm regards, 
Webafrica Crew