Horrible support system

HORRIBLE SUPPORT SERVICE

I see right through Web Africa and their horrible live support system. There's a reason they don't have any way to directly contact them because then they get to refuse to help by making you wait for nothing. I get home late and can only log a support request after 6pm and their service is open until 8pm. When you are speaking to a consultant they all say they're going to transfer you to some premium team to help except you never get there! You don't go anywhere. It tells you it's sorry for keeping you waiting all the way to 8pm where it immediately ends the conversation because their operating hours have ended. I waited from 6:30 to 8pm and no consultant took the conversation to help me. Every consultant has told me that I am reconnected when I try to speak to them during the day but when I get home, no connection. This has gone on for four days since Monday 26/10. It has still not been resolved. I need my internet connection restored!!!!!!!