kU
keamogetsoe U
1 reviews | Active since Jan 2011
06 Mar 2026, 09:45
Horrible service
I received a router yesterday and we cannot connect to the WIFI. Please cancel this non-existent service immediately. This was a new installation, yet we are unable to see or access the Wi-Fi network at all.
Kindly confirm the cancellation, refund my money and ensure that no charges are billed to us for a service that was never accessible.
Helpful (0)
Replies (1)0
Replies (1)Webafrica's replyOfficial
06 Mar 2026, 10:07HI keamogetsoe, we completely understand how frustrating this must be, and we want to make sure you’re taken care of. We’ve submitted an escalation so our team can reach out to you directly and help get everything sorted as quickly as possible. Thank you so much for your patience, we really appreciate you giving us the chance to make this right, and we’ll do our best to make it an easy experience for you. U^
Webafrica's reply06 Mar 2026, 10:07
Official
HI keamogetsoe, we completely understand how frustrating this must be, and we want to make sure you’re taken care of. We’ve submitted an escalation so our team can reach out to you directly and help get everything sorted as quickly as possible. Thank you so much for your patience, we really appreciate you giving us the chance to make this right, and we’ll do our best to make it an easy experience for you. U^
