LM
Lerato M
1 reviews | Active since Apr 2014
11 May 2026, 12:32
Horrible service
I am writing to express my absolute frustration with the lack of progress on my connection. It is unacceptable that I am still waiting for a response while my service remains unresolved. Your delay is causing significant disruption, and I will not be ignored any longer. If this is not addressed immediately with a clear timeline for activation, I will be escalating this matter to the industry ombudsman and seeking legal advice regarding your failure to provide the service I am paying for. Consider this my final notice.
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Replies (1)
Webafrica's replyOfficial
11 May 2026, 12:46Hi Lerato, we hear how frustrated you are, especially with the ongoing delay and the impact this is having on your ability to use the service you’re paying for. We understand that you’re looking for clear answers and urgency at this stage, not further waiting or uncer*****y.
To ensure this is properly reviewed and handled with the attention it needs, please send us a DM with your account details and order reference so we can pull up your service and escalate it to the correct team for immediate follow-up.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply11 May 2026, 12:46
Official
Hi Lerato, we hear how frustrated you are, especially with the ongoing delay and the impact this is having on your ability to use the service you’re paying for. We understand that you’re looking for clear answers and urgency at this stage, not further waiting or uncer*****y.
To ensure this is properly reviewed and handled with the attention it needs, please send us a DM with your account details and order reference so we can pull up your service and escalate it to the correct team for immediate follow-up.
Warm regards,
Webafrica Crew
Webafrica Crew