Horrible service!!!!

Good Day ,

My installation was done on the 17 March 2025 , I couldn't stream and the internet was very slow. I reached out to webafrica to inform them nothing was done . On the 31March wifi was connecting without internet, I communicated with webafrica staff a fault call was logged under a incorrect address which I also pay for. Since I have two subscription with webafrica. On Thursday the 03April 2025 Agent Clinton in the Order Fulfillment department canceled my subscription with my consent according to my understanding. From the 31March to 05 April the wifi is completely down. This payment allocation from Thursday hasn't even been captured. @Vumatel Payment allocation from OVR-*** to OVR-***. Since the 31March to to-date has costed me , to travel to sites where I can work. I need a refund for the 6days without internet.

Can Webafrica & Vumatel sort out this mess.

Kind Regards,

Can webafrica & Vumatel please fix this mess..

I would like an update on this matter urgently.

Kind Regards,