Horrible service

The service received from Webafrica is absolutely terrible.

I Had taken a sim only contract with webafrica (as advised as i had a TP LINK router) early december and only received my sim card in January, when trying to use the sim i found out that the router i had was not compatible. which is when i ordered a router from Webafrica , this was on the 7th of January and to date i haven't received this router nor do i receive any calls from Webafrica explaining to me the problem.

I have been charged for delivery of the Sim Card Charged for Use in December when i had no sim card Charged for delivery and router which i did not receive

I keep calling webafrica and get empty promises.

Please can someone urgently contact me as i refuse to pay for a service that i can not use.

This is absolutely ridiculous. No one ever calls you back.